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Ease the Burden With Extra IT Support

Relieve pressure on your in-house team with highly-trained outsourced IT helpdesk support.

4.9 Stars
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Remote IT Support

Expert IT Support, Without the Extra Overheads

Our outsourced IT helpdesk acts as an extension of your in-house IT team, providing reliable, round-the-clock support for all technical issues, allowing your team to focus on core tasks. Despite not being physically on-site, we genuinely care and are committed to your business’s success.

Top-Tier Security

ISO 27001 accredited, providing industry-leading protection for your peace of mind.

Seamless Integration

Working hand-in-hand with your in-house IT team for unified support.

Outsourced IT Support

Trusted Support for Your IT Team

Our unmatched outsourced IT helpdesk takes care of everything, from troubleshooting and system maintenance to software updates and security management. With our support, your team has peace of mind knowing that assistance is just a call away when you need it most.

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IT support team wearing headsets and busy speaking with customers
Management team meeting to showcase IT service level agreements

Customised Support Plans for Your Business

Our outsourced IT helpdesk services are tailored to fit the unique needs of your business. Whether you require full-scale support or assistance with specific tasks, our flexible plans are designed to integrate seamlessly with your in-house IT team. With 24/7 availability and a focus on proactive solutions, we ensure your team has the resources they need to stay productive while minimising disruptions and downtime.

Flexible Support: Scalable plans that adapt to your evolving business needs.

Proactive Monitoring: Identify and resolve issues before they impact your business.

Dedicated Experts: An experienced team committed to your business success.

Pricing Plans

Why Choose Cleva?

Exceptional Care

We don't just meet expectations, we surpass them. Our clients experience unparalleled service at every interaction, delivered by a team that genuinely cares about their success

Certified Excellence

Your business deserves nothing less than the best. With Microsoft, Apple, and ISO-certified technical teams, backed by industry-leading accreditations, you can trust that you're in safe hands

Modern Technology

Our industry-leading tools and systems are designed for agility and precision. We streamline your operations and optimise your IT environment, so your business can move faster and work smarter

Exceptional Care

We don't just meet expectations, we surpass them. Our clients experience unparalleled service at every interaction, delivered by a team that genuinely cares about their success

Certified Excellence

Your business deserves nothing less than the best. With Microsoft, Apple, and ISO-certified technical teams, backed by industry-leading accreditations, you can trust that you're in safe hands

Modern Technology

Our industry-leading tools and systems are designed for agility and precision. We streamline your operations and optimise your IT environment, so your business can move faster and work smarter

Proven Results,
Exceptional Care

Cleva is committed to building a supportive and collaborative environment, ensuring every customer interaction is positive and exceeds expectations. We think the numbers speak for themselves...

More About Us
99%

Overall SLA's Met

92%

Same Day Fix (Calls)

14 secs

Average Wait Time

100%

Customer Satisfaction

Features That Set Us Apart

Experience unmatched customer care with our lightning-fast service desk and industry-leading wait times - answering your needs in under 13 seconds!

24/7 systems monitoring for real-time insights and analysis of your infrastructure - for maximum performance and security at all times

Enjoy the peace of mind with a low-cost, fixed monthly fee - ensuring your IT costs are predictable and on budget, without any surprises

Seamless software updates and proactive patch management - handled automatically with zero disruption to your business

An expert team that genuinely cares about providing a truly proactive service - so that problems are identified before they impact your business

Access a dedicated account management team providing expert guidance and free, tailored advice on every aspect of your IT

Experience the ease of our industry-leading client portal - track support tickets, approve work and download invoices, all in one easy-to-use platform

Our pricing packages

Pick A Plan Below

If you'd like to talk to a human about working with us, please contact us.

Monthly
Support
from £45.00*
Unlimited Helpdesk Support
Unlimited Onsite Support
24/7 Monitoring And Alerting
Windows And Network Device Patch Management
Asset & network inventory
Quarterly Reviews
Vendor & Business Application Support
Get a Quote
Protect
from £54.95*
Advanced EDR Solution
Advanced web filtering
Unlimited Helpdesk Support
Unlimited Onsite Support
24/7 Monitoring And Alerting
Windows And Network Device Patch Management
Asset & network inventory
Quarterly Reviews
Vendor & Business Application Support
Get a Quote
Secure
from £69.95*
24/7 Security Operations Centre (Device/Azure)
Vulnerability Scanning & Dark Web audit
Advanced EDR Solution
Advanced web filtering
Unlimited Helpdesk Support
Unlimited Onsite Support
24/7 Monitoring And Alerting
Windows And Network Device Patch Management
Asset & network inventory
Quarterly Reviews
Vendor & Business Application Support
Get a Quote
*Per user, per month - based on 30+ users

What Customers
Say About Us

We have worked with Cleva Group for a number of years now and are on their hosted desktop solution. The Technical team in particular Rob, John and Chris are extremely helpful and professional. Highly recommend their services!

Richard Hooper

Outstanding service providers, with friendly and supportive staff. No job is too big or too small. - Highly recommended and a pleasure to work with

Kerry

Global Solution Group

We use Cleva Group for our outsourced IT function and have done for over ten years. We always have found them to provide an excellent service and response times are superb. This is a very professional outfit.

Peter Lancaster

We have been customers of Clevagroup for a few years now and always find they respond quickly to our issues and in a professional manner. Highly recommend!

Emma Backhouse

ClevaGroup have been a breath of fresh air. Their IT support and Hosted Desktop services are great and the response times very quick. They enable me to concentrate on my business and customers while they concentrate on my IT. 5 star all round.

David Gandolfo

We have used them for 5 years and have been more than happy with their professional work. Always happy to help and complete all tasks in a speedy fashion

Rob Cooper

Just moved over to ClevaGroup from another provider and had an excellent and swift no fuss changeover, customer service has been excellent and the phones are great, really happy ! Well done Jamie & Simon.

Alex Ward

Always had an excellent service from Clevagroup. Fast response times,First class and professional service. They also attended my offices on a Sunday when we had an urgent issue which they fixed. I would highly recommend this company.

Jason Robinson

Recently had all our MacBooks upgraded by ClevaGroup. They run so much faster and the service received was excellent. I would definitely recommend to others and not think twice about using ClevaGroup again.

Charlie Newnham

Chirs Farrington has been absolutely fantastic and provided first class service always. He's very good at what he does and a genuine, honest and considerate professional. I would recommend Chris and ClevaGroup highly.

Dan Brown

Very friendly knowledgeable staff who solve all computer issues with a fast response, i highly recommend them as they made life with computers easy.

The Chud

A very good company to use for IT services. Made a challenging transition from previous supplier seamless. Highly recommended

Jon Noonan

Clevagroup have provided us with an excellent service and are experts in what they do. Nothing is ever too much trouble and they are a pleasure to deal with. I wouldn't hesitate to recommend this company to family and friends or anyone looking for IT support.

Charity Price

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Experience top-notch IT support and cloud services today

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