Get The Support You Need, When You Need It

Submit your general support requests here and our team will provide expert support quickly and efficiently

Support Tickets

Leaver Request Form

Fill in this form to arrange a meeting with our expert team. All fields marked with a * are required. If you need any help completing this form or prefer to speak to our sales team, please contact us on 03333 448 300

Totally reliable, totally knowledgeable, totally efficient and all done in a friendly, courteous manner. Always willing to go the extra mile to ensure your IT is delivering what it needs to.

I feel so reassured that ClevaGroup are my IT support company. No hesitation in recommending them.

AQR

Email
* Email will be removed from security, backup and any forwards or distribution lists
** Emails will be fully deleted with no available access, and removed from backup and security
Computer Support
* Security and monitoring will be removed. Repurposing for new starters will be chargeable.
Hosted Desktop
* If you also subscribe to ClevaRecruit CRM this will also be cancelled
IP Phone
* Billing will continue until phone is received by ClevaGroup (rented phones only)
Further Information
Accepted file types: doc, docx, Max. file size: 5 MB.
Note
  1. Services below a minimum agreement will not be cancelled.
  2. 365 Licences and/or Hosted Desktop services including 365 Licences will remain active and billed till the end of your NCE Agreement.
  3. Cancellation of multiple users / services will incur a minimum 90 day notice period
  4. Services will be invoiced to the end of the month then cancelled.
  5. Any requests not submitted through this form will not be actioned.
  6. It is your responsibility to make us aware of any requested changes to services.
  7. Please be aware that no credits claims will be issued on services if we have not been made aware through this form.

If you have any difficulty completing this form please feel free to contact sales@clevagroup.co.uk.

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